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Friday, November 21, 2014

Singapore Will Introduce New Regulations For Taxi Booking Apps In 2015

Singapore will next year introduce new regulations to manage the numerous taxi-booking app services that are available in the country.
The country’s Land Transport Authority (LTA) today outlined a framework to “safeguard commuter safety and interests” in response to the rapid rise of apps like Uber, Hailo, GrabTaxi and Rocket Internet-backed Easy Taxi. The organization expects the regulations to be effective within the first half of next year.
Singapore may be a relatively small country with a population of around five million, but there are nearly 30,000 registered taxi cabs and car ownership is expensive. In a recent interview, Hailo’s Ron Zeghibe told TechCrunch that it was “pretty clear” that taxi apps have taken off in the country.
The proposed framework isn’t likely to cause much chaos for these companies. They will be required to register with the TLA, and provide the cost of fares upfront, which they already do. They must also offer “basic” customer support services, and all drivers should hold Taxi Driver’s Vocational Licences. That’s another thing each company already adheres to, even drivers of UberX — the ride-sharing service — are commercially licensed in Singapore.
One clause may be problematic for GrabTaxi and Easy Taxi, however, and that’s a proposal that passengers should not have to disclose their intended destination as part of their booking.

Uber and Hailo adhere to this, but GrabTaxi and Easy Taxi may need to adjust their apps in response, perhaps making end location data optional. Neither company provided comment to TechCrunch at the time of writing. Uber and GrabTaxi both released positive statements when contacted.

“Uber welcomes the LTA’s announcement to introduce a new regulatory framework for third party taxi booking apps; this is great news for residents and visitors to Singapore and especially for taxi drivers,” said Mike Brown, Uber’s general manager for Southeast Asia.
In addition, an Uber representative told TechCrunch that these rules will apply only to taxi services, and not its UberX or UberExec services.
source:techcrunch

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